Hard drive failure can be stressful—especially when critical files are at risk. Before you panic or try fixes, follow the right steps to protect your data and improve recovery success.
1. Stop Using the Drive
Powering on a failing drive can cause further damage. If you hear clicks or experience crashes, shut it down immediately to avoid permanent data loss.
2. Don’t Attempt DIY Repairs
Avoid running free recovery tools or opening the drive. Physical issues like damaged heads, or seized motors require professional tools, cleanroom facilities and technical expertise.
3. Know the Type of Failure
• Logical failure – Data corruption, or file system errors.
• Mechanical failure – Noises, detection issues, or failure to spin.
Each type needs a specific recovery method, so identifying the issue helps determine the best approach.
4. Get Certified Help
Our experts use PC3K extractors, UDMA imaging, and Class 100 cleanrooms for safe recovery. Our ISO 9001 & 14001 certification ensures quality control and eco-friendly operations.
5. Know the Process
Recovery begins with a detailed diagnosis, transparent success rates, and clear pricing. Emergency options are available, and each case is supported by a dedicated recovery advisor.
6. Act Fast
Contact our technicians for free advice and a no-obligation quote before taking action.