Data Recovery Expert

Privacy Policy

 

Data Recovery Expert Canada is a registered data controller under the Data Protection Act 1998 No. Z2527464.

Data Recovery Expert Canada is dedicated to protecting your privacy and will use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.

We collect information about you for two reasons:

  • To process your order and provide you with the service that you have purchased.
  • To provide you with the best possible service.

Representatives of Data Recovery Expert Canada will only contact you in relation to the services that you have purchased or to discuss related services that we believe may be of interest to you. You are under no obligation to proceed with any service that we may suggest, and we will inform you of any referral fee that we may receive if relevant.

We will not pass your email address or any other contact details on to unrelated third parties unless you have indicated that you are happy for us to do so. We may also use your information to keep you informed of offers from other companies, where applicable.

The information that we collect from you will be used solely to fulfil your order and will not be passed on to any third parties. Any correspondence that we may send to you will relate solely to the fulfilment or improvement of the service that you have purchased.

We will retain copies of electronic correspondence that is exchanged between us only. We will not retain any copies of hard documents or correspondence; all such documents will be shredded and disposed of securely via a certificated secure waste disposal process. You should ensure that you retain a copy of any document that you send to us in case you require them in the future.

Information We Collect

In order to process an order, Data Recovery Expert Canada will be required to collect the following information:

  • Your name
  • Your address
  • Your phone number
  • Your email address
  • Your credit/debit card details*

*All transactions are handled by Worldpay Limited, and Data Recovery Expert Canada will never retain any information past the point of sale.

Data Recovery Expert Canada is dedicated to ensuring that all of the information that we hold in relation to our customers is accurate and up to date. You can check any of the information that we hold about you by emailing us and, should you find any inaccuracies, we will delete or correct them promptly.

We will obtain your consent beforehand should we wish to transfer your information outside of the EEA (European Economic Area).

When you visit or interact with our site, we may use “cookies” in order to store information to provide you with a faster, safer, and better experience, as well as for advertising purposes. Cookies can be disabled or removed by tools that are available in most commercial browsers.

Cookies

What Are Cookies?

Like the vast majority of websites, we use small data files that are placed onto your devices (computer, tablet, mobile phone, etc.) which allow us to record specific types of information whenever you visit and interact with our website.

These files are used to help you better navigate through the pages of our website, remember your individual preferences, track information about your visits, and ultimately improve your overall experience. Additionally, these files can ensure that the adverts you see online are more likely to be of interest to you.

In accordance with EU Cookie Law, you are required to provide us with permission to use cookies before we may place them on your device. Please note that if you do not provide us with these permissions, certain parts of our website may not function correctly.

Types of Cookies

Persistent Cookies

These cookies remain present on a device for a length of time specified within the cookie itself. They remember a user’s preferences and restore them when the user revisits the relevant website.

Session Cookies

Also known as temporary cookies, these allow websites to recall which pages you have visited and what information you have entered to ensure smooth navigation. Session cookies are removed as soon as a browsing session ends.

Essential Cookies

These cookies are essential as they keep our website functional and enable us to provide clients with the services that they have purchased. As these cookies are essential, we are not required to collect your consent to place them on your device. By using our website, you consent to these files being placed on your device(s).

These cookies do not track behaviour, are not used for advertising, and do not share any information with third parties.

Performance Cookies

Performance cookies collect anonymous information on how people use our website, which helps us improve our site and services. Examples include tracking the most visited pages or testing different versions of our site. All information collected through these cookies is anonymous.

Data Recovery Expert Canada uses cookies supplied by Google Analytics for this purpose. The cookies used include:

  • __utma
  • __utmt
  • __utmb
  • __utmc
  • __utmz
  • __utmv

These cookies collect anonymous data such as the number of visitors, where visitors have come from, and the pages visited. Please review the Google Analytics Privacy Policy and learn how to opt out of Google Analytics.

Advertising Cookies

Data Recovery Expert Canada uses remarketing cookies provided by Google AdWords and its subsidiary DoubleClick to display adverts related to products and services that may be of interest to you on other websites. These cookies do not identify you or grant access to your device.

Should you wish, you may opt out of Google’s and its subsidiaries’ remarketing cookies here.

Fields Associates uses the following cookies to display adverts offering goods and services that may be of interest to you:

  • NID
  • PREF
  • SID

 

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About Data Recovery Expert

Data Recovery Expert was founded in 1996 and is now a leader in the field of data recovery. We specialize in delivering top-tier recovery services backed by highly trained staff and state-of-the-art technology. Since our founding, we’ve conducted over 17,000 diagnoses and achieved a 98% success rate—clear proof of our capabilities!