Free Data Recovery Diagnosis

A clear, secure data recovery process

We know how important your data is. That’s why every case starts with a no-obligation diagnosis, giving you clear information on what can be recovered, the expected cost, and the likely timescale before any work goes ahead.

No hidden fees. No unexpected charges. No recovery, no charge.

1. Contact & Estimate

Tell us what has happened and we’ll give you an initial indication of the likely recovery options, cost, and timeframe.

• Use our online price calculator for a guide.
• Speak with our team beforehand.
• Receive clear advice based on the symptoms.
• No obligation to proceed after your diagnosis.
• Every device is logged securely on arrival.
• A unique job reference is provided.

2. Secure Diagnosis

Send your device to our lab, drop it off at a branch, or arrange our free same-day collection service where available.

• Your device is registered and photographed.
• A barcode is assigned for secure tracking.
• Engineers assess the fault in our recovery lab.
• We identify whether recovery is possible.
• Careful handling and re-assembly.
• You receive a clear report before deciding.

3. Recovery & Approval

Once the diagnosis is complete, we provide a recoverable file list, quotation, and technical summary for your approval.

• Review the recovered file list before payment.
• Your quotation is confirmed upfront.
• Recovered data is handled securely.
• Files are prepared only after approval.
• Your original device can be returned if needed.
• Free return shipping is available up to 2 kg.

Our recent results

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Drives analysed

0%

Completed within 48 hours

0

Spare parts available

0%

Recovery success rate

24/7

Engineer availability

0%

Recovered within 5 days

About Data Recovery Expert

Data Recovery Expert was founded in 1996 and has become a trusted provider of professional data recovery services. We specialize in recovering data from a wide range of storage devices using advanced technology and experienced engineers. Since our founding, we have carried out over 17,000 diagnostics and achieved a high success rate across a broad range of recovery cases.

Get in touch with us

888 761 6077

[email protected]

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Registered address: 885 W Georgia St, Suite 1480, Vancouver, BC V6C 3E8.
© 2026 Data Recovery Expert Canada. All rights reserved.
We handle personal data in accordance with applicable Canadian privacy laws, including PIPEDA.